EPFO: How members can check provident fund, pension claim status using portal, Umang app, SMS or missed call

Check EPF claim status using Umang — Stepwise guide

• Download the Umang app from the Google Play Store or Apple App Store.
• Register on the app with your Aadhaar-linked mobile number and set a 4-digit M-PIN (remember this for future login).
• After signing in, search for EPFO under the “All Services” section and on the main service page, tap on “Employee Centric Services”.
• Select the option labelled “Track Claim” (sometimes listed under “General Services” as “Know Your Claim Status”).
• Input your 12-digit Universal Account Number (UAN) and click Get OTP.
• Enter the OTP sent to your registered mobile number and click Login or Submit.

Check EPF claim status on EPF portal — Stepwise guide

• Log in to the portal — unifiedportal-mem.epfindia.gov.in/memberinterface.
• Click Online Services in the top navigation bar and select Track Claim Status.
• Your Tracking ID, Form Type, and current status will appear.

Check EPF claim status using SMS, Missed Call

• EPFOHO
• Example — EPFOHO 123456789012 BEN

• Give a missed call from your registered mobile number to 9966044425 to receive an automated reply with claim status or account details.
• Or call the EPFO's toll-free number: 1800 118 005 or 1800 114 470 and ask for the status.

Here's how to track pension under EPS 1995

• Open the Umang app, search for “EPFO” and navigate to Pensioner Services — Select “Download Pension Payment Order (EPS-95)” — Enter your PPO number and date of birth — Verify using OTP — Download your PPO in PDF format. (Note: This option is not available across all regions).
• On the portal navigate to “Online Calculator for knowing the amount of your Pension” — Click on “Frequently Asked Questions” (English or Hindi) — then click on “Track Application Status” on the left side of the screen. You will be prompted to fill the acknowledgement number, UAN, or PPO Number, and captcha.
• Tick the consent and validate OTP to view your application status.

EPFO: How long does it take to settle claims?

• Online claims with complete KYC settle in 7-10 working days (but approval time depends on employer response and EPFO verification cycles).
• Offline claims can take up to 20 days.
• EPFO sends SMS alerts when the status changes. If it’s not settled in 20 days, you can raise a complaint at epfigms.gov.in.